Privacy Policy
This Privacy Policy explains how Keystone Consults (“Keystone Consults,” “we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit our website or contact us. By using this site or submitting our contact form, you agree to the practices described below.
Who we are
Keystone Consults is an independent regulatory consulting firm. We are not a law firm and do not provide legal advice or legal representation, and using this site does not create an attorney–client relationship. We are not affiliated with, endorsed by, or acting on behalf of the California Department of Social Services (CDSS), the Community Care Licensing Division, or any government agency.
Information we collect
We only collect the information you choose to give us. When you submit our consultation request form, we collect:
- Your name
- Your email address
- The details of your inquiry (for example, the citation, appeal, or compliance question you describe)
We do not use advertising or analytics cookies, and we do not track you across other websites. If you contact us directly by phone or email, we receive whatever information you choose to share in that message.
How we use your information
We use the information you provide solely to respond to your inquiry, schedule and deliver our consulting services, and follow up with you about your request. We do not sell, rent, or trade your personal information, and we do not share it for marketing purposes.
How your information is handled
Form submissions are delivered to us by email. We use a third-party email delivery provider to transmit these messages; if that service is unavailable, your browser may instead open your own email client with a pre-filled message addressed to us. We share your information only with service providers that help us operate the site and respond to you, or where required by law.
Data retention
We keep inquiry and client communications only as long as needed to respond to you, provide our services, and meet legitimate business or legal requirements. You may ask us to delete your information at any time using the contact details below.
Your choices
You may request to access, correct, or delete the personal information you have shared with us by emailing email us. Because we only collect information you voluntarily provide, you can also simply choose not to submit the form.
Children's privacy
Our website and services are directed to providers, educators, organizations, and adults — not to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the site after changes take effect constitutes acceptance of the revised policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at email us or (916) 538-0722.